Utilities Shutoff Date: November 9
Utility E-Bills Now Being Sent From Gmail Address
Those receiving electronic utility bills from City of Elkins may have noticed a change. When you sign up for electronic utility bills, you receive your bill as a PDF attachment to an email. Previously, these emails had a return address of “IncodeTOP@cityofelkinswv.com.” […]
Read MoreChange Affecting Paperless Billing
City of Elkins Utility Billing recently made a change that affects certain customers who are signed up for online payments. Due to a compatibility issue between our online electronic payments service provider (PSN) and our accounting software, we are unable to switch […]
Read MoreWater Shutoff Scammers Visiting Elkins Residences
Elkins, W. Va., June 8, 2021: City of Elkins is warning of a scam targeting local residents. The scam involves imposters knocking on doors, claiming to represent the city’s water utility, and demanding immediate in-person payment to avoid shutoffs. The city has […]
Read MoreSome Elkins Water Customers May See Higher Bills
Accounts with past estimated usage are most likely to see increases Elkins, W. Va., May 21, 2021: Water meters are being replaced throughout Elkins, and some customers may see higher bills as a result. This is not because of a rate increase […]
Read MorePaperless Billing Could Save City $30,000 a Year
Online bill payment reduces errors, frees time for value-added work Elkins, W. Va., March 26, 2021: Significant savings and efficiency improvements could be achieved if city utility customers opted for paperless billing and paid those bills online or by phone, a City […]
Read MoreElkins Resuming Utilities Shutoffs August 5
Shutoffs Had Been Suspended Since March Elkins, W. Va., July 29, 2020: City of Elkins water and sewer utilities will recommence shutting off service for unpaid bills starting Wednesday, August 5, officials announced today. The city suspended shutoffs in March on the […]
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