Public Service & Utilities

Public-works planning, construction, and maintenance in the City of Elkins are the responsibility of the city’s Operations Department. The operations manager, who directs the Operations Department, performs supervisory, professional, and administrative work in directing, overseeing, and managing the public-works operations of the City of Elkins.

The operations assistant provides administrative support to the operations manager and is the main point of contact for the public about most public-works issues.

The Operations Department strives to maintain a productive team environment to promote city growth and development.

The Operations Department consists of the following departments:

Please note that customer service for stopping/starting/account management for water, sewer, trash collection, etc. is a function of Utility Billing in the Treasurer’s Department. Please click here to visit the Utility Billing web page.

Operations Administrative Assistant
Shanna Poe
Phone: 304-636-1414, Ext. 1437
Fax: 304-635-7132
401 Davis Avenue, Elkins, WV 26241

Operations Assistant
Melody Himes
Phone: 304-636-1414, Ext. 1433
Fax: 304-635-7132
401 Davis Avenue, Elkins, WV, 26241

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