No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
The Month of April Is Now Proclaimed Donate Life Month
Elkins W. Va., April 18, 2024: Mayor Jerry Marco has officially declared the month of April as Donate Life Month in the city of Elkins, West Virginia. This proclamation marks a significant step in raising awareness about the critical need for organ […]
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Proclamation Declares May 2, 2024, as National Day of Prayer
Elkins W. Va., April 17, 2024: Mayor Jerry Marco has officially proclaimed May 2, 2024, as National Day of Prayer in the city of Elkins, West Virginia. This declaration honors a tradition deeply embedded in the history of America. The proclamation states […]
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Proclamation Declares the Month of April as Child Abuse Prevention Month
Elkins W. Va., February 11, 2024: Mayor Jerry Marco has officially declared the month of April as Child Abuse Prevention Month in the city of Elkins, West Virginia. This proclamation comes as a critical step in raising awareness and fostering community-wide action […]
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Ribbon Cutting Event for Pizza Hut Arcade
Elkins W. Va., March 26, 2024: On Tuesday, Elkins Pizza Hut announced the grand opening of its brand-new arcade, enhancing the dining experience with family fun for all ages. General Manager Michael Armstrong spearheaded the initiative to reintroduce video games into the […]
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Fiscal Year 2025 Budget Information
Elkins W. Va., March 22, 2024: At Thursday’s meeting, Elkins City Council unanimously approved a General Fund budget for Fiscal Year 2025 that is about $600,000 more than the FY 2024 budget and maintains the city’s property-tax rates at current levels. Fiscal […]
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Elkins Launches New Emergency Notification System
Elkins W. Va., March 20, 2024: The City of Elkins is pleased to announce the implementation of a new mass notification system aimed at strengthening emergency communication capabilities within the community. This system will enable the city to disseminate crucial information to […]
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